Manage airport and hotel transfers, meet-and-greet plans and guests’ special requests against the booking.
The guest experience begins not when they board, but when they are met at the airport. When the transfer plan is disconnected from the booking, timing slips and communication breaks down.
The transfer module ties the vehicle, driver, pickup point and time to the booking. On the concierge side, the guest’s special requests before and during the tour are recorded; requests can be submitted through the guest area opened by QR code.
Pickup point, destination, time and guest count.
Assigned vehicle, driver details and contact number.
A pickup plan based on the flight time, aligned with tour departure.
Notes such as dietary needs, child seats and surprise arrangements.
Guests reach information and submit requests through the concierge page.
Berth location, marina contact and wayfinding information.
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